Early pay discount - 10% (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Prompt Payment, 10% of energy charges - exclusive of fuel adjustments - if paid within 10 days of billing date, all customers
Early pay discount - 15% (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Added 5% to Prompt Payment discount for Holiday discounts and municipal rates
Senior Citizen Discount (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
For 60 years and older, added 5% above early pay, 30 days to pay.
Residential
Residential Energy Audits (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Residential Conservation Services program including answers to customer questions, written technical advice, and in-home energy audit, thru Energy New England.
Commercial
Key Accounts Programs (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Data maintained and analyzed on 20 largest commercial/industrial customers and special constituencies. Business Report produced annually to show how their use affects their bills.
Community
Banner Installations (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
As requested by non-profit community organizations. Written guidelines available and on website.
Calendars (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Logo imprinted wall calendars with "pockets" for bills still very popular with seniors.
Civic Organizations Membership (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Cranberry Country Chamber of Commerce - seat as director. Paid listing in their membership guide.
Donations/Sponsorships (Contact: Jim Collins, or email jcollins@middleborogande.com)
Co-sponsor of park in downtown - beautification.
Sponsor of Library pass to Museum of Science - most popular pass
Holiday Light Installation (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Lighted sprays on lamp posts & skyline string downtown. Life-sized nativity scene installed and dismantled on town hall lawn.
Public Power Week (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Advertising benefits of local ownership, promotional items at office, press releases.
Payment Options
Budget Billing (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Easy Budget program. Level payments for 10 months, true-up last two months in summer.
Credit Cards (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Automatically, every month or call every month, Visa or MC
Direct Payment (debiting) from checking (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
EFT from customer's checking account after written agreement. Funds taken on Discount Date of the normal bill. Bill sent for "records only".
Gift Certificates (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Written for any amount, good for any charges on the bill. Promoted mainly in December as a gift and also used for community events, i.e. Rotary Cable auction.
Payment Boxes (Contact: John Granahan, 508-947-1371 or email jgranahan@middleborogande.com)
Outdoor secure boxes in 4 locations including our office parking lot & large new 55 and older housing development.
Operations
Bill Inserts (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
various informational & safety pieces such as "using your generator safely". Also coordinates with community activities for "free-rides" in the bills.
Marketing / Communication Department (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Public relations, community activities, natural gas promotion, advertising and public safety communication.
Newsletter - Residential (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
Use NEPPA newsletter production services to write & produce the Messenger, bi-monthly, full-color, one page, double-sided.
Web Site (Contact: Sandy Richter, 508-946-3702 or email srichter@middleborogande.com)
www.mgandeonline.com Upgraded spring of 06. Lists work in streets, latest news, links to local websites, and appliance calculator thru ENE